Terms and Conditions

Company Registration: 04482069
ICO Registration: ZB863388

Welcome to Bond the Jewellers Online Ltd. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase or engaging with our services.
Bonds the Jewellers has taken care in the preparation, presentation and descriptions of this site, also every care is taken when a price is quoted for a product or service on the website at the time of being published. All weights and dimensions are given approximately only. We only accept orders if no errors are present in the description and price as published on the website. Please be aware that the colour of a product may vary slightly due to your monitor display and settings.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and accepted these terms and conditions. If you do not agree to these terms, please refrain from using our site.

2. Services Provided

Bond the Jewellers Online Ltd offers a variety of jewellery products for sale, along with additional services related to jewellery care and maintenance.

Bonds The Jewellers Online Ltd takes great pride in offering a bespoke and high-quality service to every customer. From personalised consultations to the careful selection of materials, Bonds is dedicated to creating a memorable and tailored experience for jewellery enthusiasts. Their approach emphasises not only the artistry of fine jewellery but also the importance of building lasting relationships with clients, making each purchase a unique journey.

3. Product Descriptions and Availability

We strive to ensure that product descriptions and images are accurate. However, we do not guarantee that every item is completely free of errors. Availability of products may vary, and we reserve the right to discontinue or modify products at any time without prior notice.

Bonds The Jewellers Online Ltd stocks most items shown on the website, however, should any item(s) be out of stock then we will arrange with our suppliers as to when we can receive the item(s). Once we have clarification then we will notify the customer via telephone or email as to when to expect their order and to arrange payment method.

Bonds The Jewellers Online Ltd will ensure that all purchases are completed promptly, and all clients are kept informed

4. Ordering and Payment

Clients can place orders through our website. When you submit an order, you agree to pay the total amount specified. Payment methods accepted include major credit and debit cards and any other options indicated on our site. The payment provider is Stripe – https://stripe.com/gb/payments/payment-methods

5. Shipping and Delivery

We aim to dispatch orders promptly. Delivery times may vary based on the location and shipping method chosen. While we make every effort to deliver promptly, we are not responsible for delays caused by circumstances outside our control.

You will be responsible for paying for your own shipping costs for returning your item, and shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on your location, the time it takes for your exchanged product to reach you may vary. For more expensive returns, consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

6. Intellectual Property Rights

All content on our website, including text, images, logos, and designs, is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without our written permission.

All rights, including trademarks and copyright, on this website, are licensed or owned by Bonds the Jewellers. You acknowledge and agree that all rights are made available for your use while visiting this website.

You also acknowledge that apart from your personal non-commercial use, any copying, storing of the website in whole or part, and display, distribution, reproduction or commercial use of material or content from this website is strictly prohibited without the permission of Bonds the Jewellers.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Limitation of Liability

To the fullest extent permitted by law, Bond the Jewellers Online Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. UK Governing Law

These terms and conditions will be governed by and construed following the UK laws of the jurisdiction in which Bond the Jewellers Online Ltd operates.

We reserve the right to modify these terms and conditions at any time. Continued use of the website following any changes constitutes acceptance of the new terms. If you have any questions or concerns about these terms, please contact us on 01726 852142.
Should you have any questions complaints or comments, please email us at [email protected] or phone us on 01726 852 142 between 9 am and 5 pm Monday to Friday.

Thank you for choosing Bond the Jewellers Online Ltd.

Bond the Jewellers Online Ltd may change this policy from time to time. This may be necessary, if the law changes, or if we change our business in a way that affects your personal information. These Terms and Conditions were last updated on 18th February 2025
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